Return & Refund Policy

Returns

We want you to be completely satisfied with your purchase! If you're not happy with your order, you can request a return within 5 to 7 days of delivery.

Return Eligibility:

• The item must be unused, in original packaging, and in the same condition as received.
• Opened, used, or damaged items due to misuse are not eligible for return.
• Return requests must be initiated within 7 days of delivery.

How to Request a Return

1. Email us at thedogstylecare@gmail.com with your order number and reason for return.
2. Our team will review your request and provide return instructions.
3. Once we receive and inspect the returned item, we’ll process your refund or exchange.

Refunds

• Approved refunds will be processed within 5 to 7 business days after we receive the returned item.
• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable unless the return is due to a defect or error on our part.

Exchanges

If you received a damaged or defective product, we’ll replace it at no extra cost. Contact us within 7 days of delivery.

Non-Returnable Items

• Used or opened pet care products (for hygiene reasons).
• Clearance or final sale items.
• Personalized or customized products.

For any questions, feel free to reach out at thedogstylecare@gmail.com.